Service Management and ITIL® Training

The ITIL® Foundation Bridge training is designed to provide a transition between ITIL® 4 and ITIL® (Version 5), specifically for those who already hold an ITIL® 4 Foundation certification and do not want to relearn the entire framework from scratch.

During the course, participants focus on the new and enhanced elements introduced in ITIL® (Version 5), enabling them to efficiently update their existing knowledge. It explains how ITIL® has evolved from traditional IT service management into a modern, digital product and service–oriented framework that supports automation, data-driven operations, and the use of artificial intelligence.

The training is an ideal choice for professionals who already have ITIL® 4 knowledge and want to quickly transition to ITIL® (Version 5) without repeating foundational content. It provides a solid basis for progressing within the ITIL certification scheme and for successfully achieving the ITIL® (Version 5) qualification.