Organisational Change Management

This Organisational Change Management (OCM) training provides comprehensive yet practical support for leaders and key contributors who are responsible for preparing, leading, or supporting organizational change initiatives. The program is built on the premise that change management is not merely a technical or project management discipline, but a consciously designed, structured, and people-centred process that enables new ways of working to be adopted and sustainably embedded into everyday organizational practice. 

The training responds to the challenges of today’s rapidly changing business environment. Accelerating technological development, shifting market and customer expectations, and evolving regulatory conditions require organizations to continuously adapt. The goal of the program is to help participants become conscious shapers of change rather than passive recipients of it.

Duration: Two days (2×8 hours)
Delivery Format: Instructor-led 

The objectives and benefits of the training

Learning objectives

By the end of this course, participants will be able to: 

  • Recognize their own role and responsibility within change processes, 
  • Interpret the emotional and behavioural impacts of change at individual and organizational levels, 
  • Consciously apply core change management models and tools, 
  • Communicate change clearly, credibly, and in a trust-building manner, 
  • Address typical forms of open and hidden resistance, 
  • Balance consistency with flexibility during change initiatives, 
  • Foster an organizational climate in which change is perceived as an opportunity rather than a threat.
Who Should Attend?

This course is designed for: 

  • Senior and middle managers, 
  • Project managers and change initiative leads, 
  • HR, IT, and business function professionals, 
  • Anyone actively involved in organizational transformation, development, or change programs. 

Detailed course content

  • Module 1 – Theoretical foundations of change management

    • The nature and types of change.
    • Stages of the change process.
    • (Kurt Lewin: three-step model.)
    • Classical models and their application.
    • Practical case study / simulation (based on John P. Kotter’s 8-step model).
  • Module 2 – Supporting change

    • Planning the steps of change.
    • Leading and implementing change.
    • Key roles in change.
    • Success criteria of change leadership.
  • Module 3 – Human factors in change

    • Stability and change in the organization.
    • Emotional dynamics of individual and organizational change.
    • Objective and psycho-social levels of the change process.
    • Kübler-Ross: the grief curve (as a change reaction model).
  • Module 4 – Tools and methods

    • Transparent and clear communication of change.
    • Understanding, involvement, trust-building.
    • Managing resistance and maintaining motivation.
    • Feedback, lessons learned, and action plan development.
    • How to move forward – sustainability.

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